Frequently Asked Questions

General Questions

  • Every pool project is unique, so costs can vary depending on the size, design, site conditions, access, finishes, heating, landscaping, and additional features. At Mayfair Pools, we provide tailored solutions and transparent pricing to help you achieve the best result for your budget and lifestyle.

  • A well-planned project shouldn’t come with too many surprises. During the design and quoting stage, we work through the full scope of your project — including excavation, fencing, heating, filtration, and surrounding works — so you have a solid understanding of costs from the outset.

    That said, sometimes surprises are unavoidable – like that time we went to excavate for a pool and found an old pool already buried there! Which we pivoted to renovating instead of starting from scratch.

    But we always work closely with clients to advance projects through any surprises.

  • Most pool builds take approximately 4–8 weeks from excavation to completion, depending on the complexity of the design and site conditions. Landscaping and surrounding outdoor works may extend the overall timeline.

  • All Mayfair pool builds include a 10-year structural warranty, along with additional surface and product warranties, and optional servicing support for ongoing peace of mind.

  • Yes. We build throughout the year, including during cooler months, which can often be a great time to start planning and constructing your pool ready for summer.

  • In most cases, yes.

    Pool fencing must comply with the NZ Building Code (Clause F9), and depending on your project (for example, pools over 35,000L) additional building or resource consent may be required. Our team manages the entire process on your behalf, from start to finish.

  • Yes. New Zealand regulations require all residential pools to have compliant fencing to prevent unsupervised access by young children. We’ll guide you through safe, compliant, and design-led options, including partially aboveground builds, and glass and aluminium solutions.

  • Absolutely. Creating a masterpiece outside or inside your home will significantly increase the value of your property if done correctly.

Design & Site Questions

  • Absolutely. Every Mayfair pool is custom designed to suit the property, architecture, and lifestyle of the homeowner. We are not limited to pre-moulded shapes or standard sizes.

  • Yes. We regularly work on challenging sites, including sloping sections, tight access properties, elevated pools, and architecturally complex projects.

  • Most likely yes. Clever design can allow even compact spaces to accommodate a beautiful and functional pool, mini pool, or custom spa.

  • Definitely. We specialise in creating pools that feel fully integrated with the home and landscape, rather than looking like an afterthought.

Pool Performance & Maintenance

  • Modern pools are far easier to maintain than many people expect, especially with automated filtration and sanitising systems. Routine water testing and basic upkeep are still important, but automated systems can significantly reduce day-to-day maintenance.

  • Yes. Heating, filtration, cleaning, lighting, and water treatment can all be automated to simplify pool ownership and improve efficiency.

  • We offer a range of heating solutions, including energy-efficient heat pumps and integrated spa heating systems, helping extend your swim season and maximise year-round enjoyment.

    All Mayfair pools are built with our proprietary insulation system, making them more energy efficient to heat.

  • For many home and business owners, absolutely. Heating dramatically increases how often a pool is used, especially during the cooler months, and can transform the pool into a true year-round lifestyle feature.

Renovations FAQs

  • Most likely, yes! We specialise in pool renovations and can transform ageing or damaged pools of every type (concrete, drop-in shells, or vinyl) into beautiful and functional outdoor spaces.

  • Signs may include:

    • Blistering or bubbling (osmosis)

    • Cracks or leaks

    • Surface fading or chalkiness

    • Rough or deteriorating surfaces

    • Persistent staining or algae issues

    If you notice any of these signs, we recommend arranging an assessment before the issues worsen.

  • We renovate pretty much any pool, from residential through commercial, school, and resort pools.

    We also work across all pool types, including concrete, plaster, aggregate, fibreglass, and vinyl-lined pools.

  • Our team is experienced in diagnosing and repairing both osmosis and structural concerns. Every older pool is different, and many require custom-engineered approaches to address movement, water ingress, or deteriorated materials.

    Mayfair’s nationwide network brings together decades of hands-on pool construction and refurbishment experience, allowing us to tackle complex projects that many contractors may avoid altogether.

    Where structural reinforcement or significant repairs are required, these are addressed before the new interior system is installed — ensuring the finished result is built on a sound foundation.

  • While repainting can improve appearance in the short term, fibreglass resurfacing offers a far superior long-term solution.

    • Longevity: Paint typically lasts 5–7 years, while fibreglass resurfacing can last 20–30+ years.

    • Durability: Fibreglass provides a strong, flexible, and non-porous surface that resists wear, chemicals, and osmosis.

    • Appearance: Fibreglass retains its colour and finish far longer, with a wide range of premium colour options available.

    • Performance: It also offers natural insulation, helping retain heat and extend your swimming season.

  • A professionally installed fibreglass resurfacing system can last 20–30+ years with proper care and maintenance.

  • Most fibreglass resurfacing projects are completed within 1–2 weeks. More complex renovations or additional upgrades may extend this timeframe, which we’ll outline during your consultation.

  • Absolutely. Renovations are an ideal opportunity to upgrade:

    • Heating systems

    • Filtration and sanitation

    • Lighting

    • Pool covers

    • Automation

    • Swim jets

    • Water features

    • Surrounding landscaping and entertaining areas

  • Mayfair’s proprietary sprayed fibreglass interior system creates a smooth, durable, watertight finish that is low maintenance, comfortable underfoot, and designed for long-term performance.

    We can also incorporate Mayfair’s proprietary insulation system during refurbishment work, helping improve thermal efficiency and reduce heat loss for lower running costs and extended swimming seasons.

    Unlike many surface-only renovations, our focus is on solving problems properly — not simply covering them up.

  • Yes. All renovation work using Mayfair Pools systems is backed by workmanship guarantees and product warranties.

  • Nope. Emptying a pool without professional advice can sometimes cause structural damage due to hydrostatic pressure. We recommend contacting us first for an assessment.